Industrial Technician - Des Moines, Iowa

Industrial Technician - Des Moines, Iowa

Full‑time Field Service position. Salary hourly range USD 22 – 48. Requires travel within the United States.

At Konecranes, we believe great customer experience is built on the people behind the Konecranes name. We value diversity and expect everyone to bring their authentic selves to work.

Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We’re seeking skilled individuals with electrical and mechanical expertise, comfortable working at extreme heights. Our service technicians thrive in a safety‑first environment, troubleshooting 480 V 3‑phase motors, addressing crane issues, and collaborating with clients and facility directors to meet service needs across the United States.

• Conduct inspections, maintenance, and repairs on electric overhead traveling cranes and hoists at customer locations.
• Provide on‑call service as part of a rotation, including after‑hours support.
• Troubleshoot electrical, mechanical, structural, and electronic issues on‑site.
• Perform post‑repair audits to ensure safety features are functional.
• Document findings and recommend corrective actions, including safety notifications to customers.
• Consult with customers on repair and safety issues, offering recommendations for material handling improvement.
• Produce electronic documentation using company tools, obtaining customer signatures.
• Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
• Complete service reports and other required documents accurately and promptly.
• Communicate with the Field Operations Manager and Service Coordinator following established practices.
• Maintain company‑issued equipment, vehicles, and assets in proper working order.
• Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
• Follow established safety rules and procedures, including customer guidelines.
• Participate in monthly safety meetings.
• Perform other responsibilities as assigned by the supervisor.

Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred, or equivalent vocational/technical training and experience.

Experience: Minimum one (1) year experience involving electrical troubleshooting and mechanical repair. Some electronic experience is beneficial but not required. Prior experience with cranes is a benefit but not required.

Other Requirements: Must have and maintain a good driving record, including a valid driver’s license. Must be willing to work off the ground. Must be available for overtime and on‑call service as part of the service office rotation and be able to travel and work out of town on occasion. Must be able to frequently lift up to 100 lbs in intermittent situations, and perform tasks that require climbing, balancing, stooping/crouching, overhead reaching, pushing, pulling, kneeling, and crawling.

Position requires 90% time inside, 10% outside, and exposure to heat, cold, noise, and heights.

What We Offer:

• Salary: USD 22 – 48 per hour, determined based on skills, geographic location, internal equity, market data, prior experience, degrees, certifications, and technical assessment.
• Company Vehicle: Company service truck and gas card for business use; candidates must pass a Motor Vehicle Record (MVR) check.
• Benefits: Medical, Dental, Vision, 401(k) plan with matching from day one, identity theft protection, accident and travel insurance, and more.
• Vacation: 2 weeks per year (prorated for first year); 3 weeks for 5–12 years of service; 4 weeks for 13+ years of service.
• Sick Leave: 5 days per year, prorated after 90 days of service.
• Holidays: 10 paid holidays per year.

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark and strive for safer, more productive, and sustainable solutions. With 16,000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment free from discrimination. We are an Equal Opportunity Employer—Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a service agreement and agency portal submission. Any resumes sent without a proper agreement are void of fees and free for internal use. Applicable data protection obligations are the responsibility of the agency.