Field Service Technician

Field Service Technician (Cedar Rapids, IA)

General Parts Group

We are an award‑winning food service equipment support company with over 200 technicians servicing 26 states.

Over the last 80+ years, we have become one of the largest food service equipment support companies in the U.S. Our highly skilled technicians provide service, repair, and maintenance for cooking, refrigeration, beverage, HVAC, and ware‑washing equipment.

The Field Service Technician is responsible for traveling to restaurant locations to diagnose, repair, and maintain commercial kitchen equipment—including hot‑side appliances, refrigeration units, and light HVAC systems.

This role requires operating a company vehicle safely, delivering prompt and reliable service, and ensuring minimal downtime for restaurant operations. The technician must provide exceptional customer support, communicate clearly with kitchen and management staff, and work independently with little supervision.

Hourly rate ranges from $20 to $40, depending on experience. Sign‑on bonus:
Up to $3,000 for experienced candidates.

• Must be at least 18 years of age
• Minimum 1 year of commercial kitchen, refrigeration, or HVAC experience preferred
• Completion of a satisfactory background check and drug screen
• Valid Driver’s License and driving record that meets our safety standards
• EPA Certification required for refrigeration technicians
• Proficiency in Microsoft Outlook
• iPad use and familiarity

• Competitive compensation
• Comprehensive health coverage
• 401(k) plan with company match
• Healthy work & life balance
• CFESA certification and ongoing training
• Company service vehicle, tools, Apple tablet, cellphone, uniforms, and paid laundry
• Extra earning potential with overtime (Saturday) & double‑time (Sunday & holidays)
• Town Shares Program – share in our company’s success

General Parts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.