Account Manager Associate

Job Description

Help us lead change and transform the member experience. The health care industry is changing and Wellmark is working to help change it for the better. We recognize that our clients deserve health care with a focus on quality – not quantity – of care. We also recognize that health care is complex. We’re working to ensure our organization is positioned to drive deeper understanding of solutions that help our clients navigate the system and make clear, informed decisions, and we’re ensuring that we take a team-centric approach to providing consultation to our clients.

The work that our Account Management teams are doing in collaboration with our business partners will create these changes, all while working to minimize health care costs.

As an Account Manager Associate, you will participate in a comprehensive onboarding program where sales leaders, mentors, and other stakeholders will teach you the fundamentals of our business, industry, and consultative selling techniques in order to help launch your career in account management. You’ll make a measurable impact by completing daily work as well as contributing to membership retention within sales.

At the end of the day, you’ll develop an understanding of our customers and the skills and competencies necessary to take on a book of business.

Ideal candidates will have at least one year of experience working within a corporate environment – ideally within sales – possess a strong financial acumen, and a desire to grow your career in account management. You value client relationships and are consultants in the making—strategic thinkers, effective at understanding what motivates others, inquisitive, strong communicators, and influencers of decisions. They’re also go‑getters with track records of success and passion for continuous learning.

• Bachelor’s Degree or direct and applicable work experience.
• 3+ years of experience working in customer/client facing roles, preferably in a corporate financial services or insurance environment. Demonstrated success building relationships, influencing decisions, developing actionable solutions, and promoting collaboration and teamwork.
• Life and Health Insurance license required within 60 days of hire.
• Critical thinking and problem‑solving skills. Natural curiosity, business intuition, and financial acumen.
• Strong communication and presentation skills with the ability to effectively communicate with varying levels of staff, leadership, and external clients.
• Proven experience managing multiple tasks, prioritizing, and organizing work, and meeting deadlines. Effective working under pressure while remaining flexible, adaptable, open to feedback, and professional during unanticipated setbacks.
• Proactive, self‑starter able to work independently.
• Proficient with the Microsoft Office suite. Aptitude to learn new technology quickly. Valid Driver’s License with moderate travel.

Preferred:

• General knowledge of insurance principles.