Flooring Sales Representative

Nebraska Furniture Mart is seeking a passionate Flooring Sales Representative to help our valued customers create the home they love. We’ve proudly hired friends since 1937, and we’re excited to invite you to join our family. Nebraska Furniture Mart (NFM) was named one of Furniture Today’s Best Places to Work for its stable, fun environment, culture of volunteering, and commitment to career development.

Pay Range: $44,000 – $159,000 annually (100% commission)

This is not a typical sales role. As an NFM Sales Representative you will provide world‑class service, leveraging the Ten Steps of Sales to guide customers through the flooring experience.

• Circulate the sales floor, greet customers promptly, and maintain a welcoming environment.
• Resolve post‑order problems quickly and collaborate with other staff or customer care teams to ensure prompt solutions.
• Maximize the sales process, achieving targets set by the Sales Manager (sales volume, gross margin, add‑on sales, returns).
• Use all existing tools—catalogues, internet, workshops—to stay expert on assigned product lines.
• Support department management and demonstrate teamwork with all NFM work groups.
• Assist onlineulli customers via the website, including determining needs, providing product or policy information, and managing chat sessions Dansham. When sessions become excessive, recommend a telephone follow‑up.
• Research and assist online administrators with delayed or past‑due orders for pickup dates.
• Manage multiple chat sessions simultaneously and coordinate internal resources to find solutions or responses for customers.

• High School Diploma or GED (preferred). Ensure you provide your transcript when requested.
• Excellent communication skills and a professional, neat appearance.
• Strong self‑motivation, positive attitude, and customer‑centric mindset.
• Ability to establish rapport, build trust, and enter data quickly and accurately.
• Proficiency with MS Office and internet navigation.
• Bilingual in English/Spanish (preferred).
• Pre‑employment screening, including a criminal background check.

• Same‑day pay—access your earned pay on‑demand when you need it.
• Competitive pay—annual increases up to 7 %.
• Inclusive culture—everyone who works or shops at NFM feels right at home.
• Health, dental, vision, life insurance, short and long‑term disability.
• Paid holidays (upon hire) and paid time off (after 90 days).
• Staff discount on merchandise (collectively, NFM staff saved almost $2 million in the last 12 months).
• Virtual and in‑person career development at all levels.
• Paid community volunteer opportunities.
• Tuition reimbursement.
• 401(k) plan with company match after one year; 401(k) offers Berkshire Stock as an investment option.

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Nebraska Furniture Mart is an Equal Opportunity Employer.