Sales Associate Job Des Moines area,Iowa USA,Sales

Key Responsibilities

Learning the functionality of company CRM and ERP systems (Salesforce, SXe, Power

BI) to properly locate important customer information, product information, and execute quote and order entry.

Assisting Account Managers with Customer Inquiries through the Power & Tel website and provide quotes or information to the customer as needed.

Conduct outbound call engagements (prospecting) and develop quality leads/opportunities to pass to the appropriate Account Manager within a specified region.

Accurately forecast and track leads & activities (calls, emails, meetings) using Salesforce CRM.

Convey product knowledge to potential customers/prospects, adhering to company messaging and positioning.

Consult with prospects to uncover how Power & Telephone Supply can solve their business challenges, then work with customers to define opportunities and allocate to other sales channels.

Assist Territory Account Manager in recapturing “Lost Customers” that have not purchased from Power & Tel.

Maintain customer files (current quotes, correspondence, plans, problems, etc. and updates customer information in the computer system).

Enter quotes and orders into the computer system while on the phone with the customer.

Assist in advising District Sales Managers (DSMs) of all pending quotations, bids, leads, competitive information, and sales possibilities.

Establish GP% to be used in bids, process Return Authorizations, send out correspondence & literature, and work back‑order reports.

Maintain close contact with the Purchasing Department (advises of low/high stock levels, competitive market prices, and vendor pricing discrepancies).

Additional

Key Responsibilities (Account Managers)

Set up initial and follow up calls on high‑quality sales opportunities including leads from P&T marketing campaigns, distribution partners, trade shows and conferences.
Serve as back up to Account Managers that are on vacation within a specific territory.
Quickly and confidently qualify leads with customer service.
Department cross‑training & self‑development, focusing on the skills and/or attributes that will make you successful in your core role and get you set for future success and advancement.
Maintain the integrity of the ERP/CRM systems by updating or deleting obsolete customer information and notes when necessary.
Other duties as assigned.

Skills Needed

Attentive to Detail
Clear Phone Voice
Communication Skills
Customer/Employee Relations Skills
Diplomacy in Difficult Situations
Flexible to Change
General Computer Skills
Mathematical Skills
Microsoft Excel
Microsoft Word
Motivation Skills
Problem‑Solving Skills
Strong Negotiation Skills
Strong Organization Skills
Strong Selling Skills
Typing Skills

Minimum Education al Requirements

High School Diploma. A college degree is preferred, but is not required.

Experience Required

The successful candidate will have 1 to 2 years previous sales or Customer Service experience. Wholesale distribution experience is preferred, but is not required.

NOTE

The purpose of this outline job description is to focus attention on the most important aspects of the job. It is not intended to be a complete list of every duty and it is therefore to be expected that the day to day performance of the job will frequently include tasks not listed above. The list of duties for which the job holder is responsible may be varied or added to at the discretion of your manager.

Any such alterations intended to be permanent will be added to this job description.

Qualifications Education

Required:

High School
Preferred:
Bachelors

Behaviors

Loyal:
Shows firm and constant support to a cause
Enthusiastic:
Shows intense and eager enjoyment and interest
Dedicated:
Devoted to a task or purpose with loyalty or integrity
Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Work-Life Balance:
Inspired to perform well by having ample time to pursue work and interests outside of work
Self-Starter:
Inspired to perform without outside help
Growth Opportunities:
Inspired to perform well by the chance to take on more responsibility
Goal Completion:
Inspired to perform well by the completion of tasks
Ability to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization

Licenses & Certifications

Required:

Drivers License

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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