Assistant Property Manager - Slate

Overview

Be a part of something great and find yourself At Home, At Sherman! Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.

The primary responsibility of the Assistant Property Manager is to assist the Property Manager with the daily operations of the community by coordinating the marketing, rental leasing, and occupancy along with a strong focus on customer service and community relations. In addition, this position requires daily administrative duties with respect to the management office in order to provide a fiscally sound, well-maintained and socially healthy apartment community.

This position supports Slate, 132 units of 55+ market rate housing located in Des Moines, Iowa.

The schedule for this role will be Tuesday-Saturday; 8 am - 5 pm.

• Makes appointments, shows apartments, screens applicants, and verifies applications for completion.
• Shops comparable projects in the marketplace monthly.
• Provide excellent customer service with a focus on tenant retention.
• Meets all designated deadlines.
• Manages property in accordance with budget limitations.
• Keeps Property Manager informed at all times in the areas of property conditions, tenant complaints, suggestions for improvement of property performance.
• Informs management of common areas in need of cleaning and repair.
• Works on the last day and first day of each month until responsibilities completed; some overtime may be required.
• Prepares all resident files to include all preparatory paperwork.
• Prepares all move-out material for Property Manager.
• Ensures compliance with state, federal and local housing laws.
• Complies with all Sherman Associates, agency and city compliance requirements.
• Stays abreast of any changes in fair housing and affordable housing compliance requirements.
• Enters marketing information, installs resident, enters vacate notices, prints reports on Real Page and Lead2
  
  Lease programs.
• Assists with subsidy administration in accordance with HUD rules and regulations.
• Implements comprehensive marketing strategy to meet predetermined vacancy standards.
• Show and Leases apartments; implements and maintains effective advertising and marketing plan.
• Plans and coordinates model apartments.
• Responds promptly and responsibly to resident requests.
• Plans and coordinates resident activities.
• Holds regular Crime Watch meetings.
• Prepares monthly newsletter for entire complex.
• Develops and maintains effective, professional relationship with residents, the community, and owners.
• Maintains customer service and excellent relations with residents, resident cooperatives, commercial tenants outside agencies and organizations.
• Meets Company benchmarks for occupancy, rent collections and timely compliance paperwork.
• Sends notices and makes phone calls for any late rent.
• Assists Property Manager in making purchases in accordance with budget specifications and guidelines.
• Tracks budget variances and brings those variances to the attention of the Property Manager.
• Reviews and codes all invoices for payment.
• Collects rent payments and makes bank deposits on a daily basis.
• Prints monthly reports concerning lease expiration dates and calculates rent increases.
• Other tasks and duties as assigned based on business need.

• 1-3 years of industry experience within residential real estate; or an equivalent number of years of education and real estate management experience
• Excellent verbal, written and presentation skills;
  Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
• Knowledge of Real Page or other related Property Management software (Yardi, Lead2
  
  Lease, One Site Accounting etc.) strongly preferred.
• Understanding of Affordable Housing Programs (HUD / MFHA Programs) strongly preferred.

• As applicable, must possess a valid driver's license, reliable vehicle with insurance and safe DMV driving record.
• A passion for the mission, vision, and values of Sherman Associates.
• Office hours may vary due to the specific needs of the portfolio.

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Exposed to ambient room temperatures, lighting and traditional office equipment found in a typical office environment; quiet to moderate noise level.

• Must be able to stand at a desk for up to 8 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task.
• Must have the ability to move around freely throughout the property and office, and necessity varies from day to day.
• Requires…