Quality Assurance Technician

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an ever changing world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

The Quality Assurance Technician at Amcor plays a pivotal role in ensuring the consistent production of safe, high‑quality packaging products that meet both customer expectations and regulatory standards. This role involves hands‑on inspection and testing‑ranging from raw materials to finished goods‑using lab equipment and statistical tools. You'll actively monitor production lines, identify and document non‑conforming items, support root cause analysis and corrective actions, and maintain comprehensive quality records and compliance systems.

By partnering closely with Production, Quality Control Managers, and cross‑functional teams, your work directly supports Amcor's mission: "to unpack possibility through innovative and responsible packaging," reinforcing safety, customer trust, and continuous improvement across the plant.

• Perform incoming inspections, monitor line rejections, and verify shelf‑life compliance of raw materials.
• Execute sampling and evaluations according to established plans and frequency schedules.
• Tag and document materials, identifying non‑conforming items and escalating through official complaint triggers.
• Support traceability efforts by collecting relevant data and samples to facilitate complaint management.
• Maintain accurate documentation and filing of raw material records.

• Review print schedules and ensure completeness of job documentation—job bags, GTPs, film layouts, separation films.
• Conduct in‑line inspections of Work‑in‑Progress (WIP) and finished goods to affirm compliance with specifications.
• Record run approvals; flag non‑conforming products with "Hold" tags and initiate Non‑Conformance Corrective Systems (NCCS) as needed.
• Escalate quality concerns promptly through established channels.
• Collect, archive, and present samples for in‑process inspections, COAs, IMI audits, and Master Color Standard approvals.

• Monitor and report defects or wear in lab instruments; maintain cleanliness and proper operation standards.
• Assist in disposition and evaluation of customer returns and external rejections, including defect analysis and reprocessing.
• Support equipment trials during customer visits and collaboratively resolve technical quality concerns.

• Preserve and manage quality records and sample archives in line with document control protocols.
• Retrieve and provide documentation during audits, troubleshooting sessions, or complaint investigations.
• Identify and dispose of obsolete or expired files per company policy.
• Follow Integrated Management Systems (IMS) and EHS protocols to maintain compliance and workplace safety.

• Maintain excellent housekeeping practices and lab safety standards in testing and material handling.
• Participate actively in quality reviews, internal/external audits, and continuous improvement initiatives (e.g., 5S, WCM).
• Stay current on quality trends and tools via meetings, seminars, and cross‑functional…