Field Service Technician

About ZEISS

How many companies can say they’ve been in business for over 177 years?! Here at ZEISS, we pioneer science and meet the needs of a fast-paced world with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are key to a sustainable future and solutions for global change. We have a diverse portfolio across segments including Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and with over 4,000 in the US and Canada alone. Make a difference, come join the team!

What’s the role?

As a Field Service Technician, you will work with a team that plays a vital role in Carl Zeiss Industrial Quality Solutions, LLC. You will contribute to process enhancements related to installation and servicing of custom equipment. You will interact with customers and cross-functional service groups that support and launch ZEISS products in the field. Additionally, you will assist the R&D team with engineering work related to design, build, and new system testing.

This position will also support the production of systems during various stages of assembly and setup.

Note:

This ideal candidate will be based around the Davenport, IA area.

Here’s What You’ll Do

• Install, repair, troubleshoot, service and calibrate high tech machines at customer locations.
• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Demonstrate ability to learn new skills on high tech CMMs (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
• Perform necessary administrative paperwork in a complete and accurate manner.
• Be solutions-oriented with the ability to work independently in a high pressure, fast-paced and innovative environment.
• Travel requirement is 90-100% within the service area, including international travel as needed.
• Other duties as required.

Do you qualify?

• Minimum, High School graduate, completed GED or equivalent.
• AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required.
• Prior experience working with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge is required.
• Capable of unassisted physical lift of one article weighing up to 75 pounds.
• Able and willing to work minimum of 50 hours per work week. Regular + OT.
• Ability to work in an industrial production shop floor environment.
• Valid Driver License required.
• Excellent communication and customer service aptitude.

Nice To Haves

• Previous experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Previous CMM (Coordinate Measuring Machine) installation and troubleshooting experience is preferred however not required.

Your ZEISS Recruiting Team

Christina Choing

Zeiss provides Equal Employment Opportunity without unlawful regard to an applicant’s race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).