Manager Acute Care

Overview

Employment Type: Full time

Shift: Day Shift

The Manager of Acute Care Management is responsible for operationalizing strategies set by the Director of Acute Care Management to ensure efficient, high-quality care coordination across the continuum. This role oversees daily operations for care coordination, utilization review, discharge planning, social services, and complex care management. The Manager leads a team of working supervisors who assist in managing frontline staff and executing key departmental responsibilities.

• Implement strategic initiatives and standard workflows as directed by the Director.
• Provide leadership and guidance to working supervisors overseeing care coordination, utilization review, social services, and complex care.
• Manage daily operations, staffing, and scheduling across multiple campuses. Monitor performance metrics and report outcomes to leadership.
• Lead process improvement activities to enhance care coordination and patient flow.
• Ensure compliance with regulatory standards and organizational policies. Serve as liaison between interdisciplinary teams, providers, and community resources.
• Support staff development through training, competency assessments, and performance reviews.

• Education: Bachelor’s degree required in Nursing, Social Work, or related discipline.
• Licensure: RN or applicable licensure for discipline (e.g., Social Work).
• Experience: Minimum 5 years in care coordination or case management leadership.

• Strong project management, data analysis, and problem-solving skills.
• Ability to demonstrate leadership of team and management of relationships with internal and external customers.
• Strong proficiency in EHR and Microsoft Office suite including Word, Excel, Outlook, PowerPoint, Access, and SharePoint.
• High degree of effective oral and written communication skills.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran