Technical Implementation Manager

The future of healthcare works hnical Implementation Manager

United States - Remote

Open Loop is looking fora Technical Implementation Manager to join our team remotely orat HQ in Des Moines, IA. In this role, you will be responsible for implementing and managing clients in an Open Loop service line care vertical. The ideal candidate will have experience integrating technology and coordinating support resources for clients, products, or programs.

• Develop and define program scope, objectives, and success criteria. Create a detailed project plan outlining tasks, timelines, and resource requirements.
• Leadand motivate cross-functional teams to achieve project goals. Foster acollaborative and communicative team environment.
• Communicate program objectives, status, and outcomes to stakeholders.
  
  Manage relationships with internal and external stakeholders.
• Identify potential risks and develop strategies for mitigation.
  
  Proactively address issues to minimize disruptions to project timelines.
• Develop and manage program budgets, ensuring efficient resource allocation. Monitor and control project expenses to stay within budget constraints.
• Establish and enforce project management methodologies and quality standards. Conduct regular reviews to ensure deliverables meet specified standards.
• Prepare and present regular progress reports to senior management. Maintain comprehensive project documentation.
• Manage changes to project scope, schedule, and costs.
  
  Ensure that change requests are thoroughly evaluated and documented.
• Identify opportunities for process improvements and implement best practices. Conduct post-project evaluations to capture lessons learned.
• Other duties as assigned

• Bachelor’s degree in engineering or asimilar field required.
• 3+ years of experience as a Technical Program Manager or in a similar role, with a focus on systems, product, orprogram configuration.
• Proven track record leading end-to-end engineering or implementation projects, ideally in startup or healthcare environments.
• Familiarity with Webhooks, understanding of API architecture, design, and best practices.
• Proficiency in programming languages highly preferred.
• Demonstrated ability to implement and configure technologies required.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficient in project management tools and software.
• Must be a proactive, quick learner with problem solving skills.

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, andmore

Open Loop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

We have arelatively flat organizational structure here ryone is encouraged to bring ideas to the table and make things happen. This fits in wellwith our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Sound like a good fit? We’d love to meetyou.