Field Operations Manager

** Job Description**:
** Summary
* * The “
** FOM**” supports the operations and personnel comprised of multiple locations.  That personnel includes Ops Supervisors & Ops Managers. This position ensures that key Ryder FMS maintenance objectives, plans, and strategies are effectively communicated, implemented and met within their respective location(s) within the business unit, which is inclusive of all maintenance and quality processes and financial measures. This role is also critical as a liaison to customers, supporting the sales process and assisting in problem resolution in regards to maintenance services.

In addition, the role also participates in the growth of the branches (business unit) through increased customer retention, expansion, and new sales. The position ensures that all locations within the assigned branches, or
* business unit*, under his/her control comply with company policies and are operating within Federal, State, Provincial, and Local laws. Lastly, this position will require the individual to collaborate with all functional groups to meet operational excellence standards.

We allow you to carve out your own career path and promote from within, based on performance.  The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career and will set you up for a Director level role.  This position comes with a competitive salary and great yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares!
* Evaluate, coach and develops others on best practices regarding maintenance management within business unit    Overall responsibility for performance management within maintenance teams
* Leads multiple Operations Managers to achieve and implement all aspects of operations management.
* Support, communicate and implement all corporate initiatives.
Support, communicate and ensures compliance with all Federal, Provincial and local regulations.
Support, communicate and ensure compliance with all corporately mandated policies, procedures and processes
* Measure, track and perform on-going analysis to ensure process and financial objectives are met.
Accountable for key maintenance measurements and results across his/her business unit or branches    Accountable for all maintenance related assets, cost and control
* This role is critical as liaison for maintenance in maintaining on-going relationship, problem resolution in the sales process
* Ensures that agreed upon customer requirements are achieved and that satisfaction objectives are met
* Effective leadership skills, Strong leadership and communication skills
* Builds and manages effective teams, Builds and manages effective teams
* Ability to influence internal and/or external constituents, Strong interpersonal skills with the ability to influence and persuade others (internal and external)
* Aptitude to learn a new business and systems. Receptive to change – change agent
* Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines. Must possess strong organization and delegation skills
* Experience working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required
* Experience with Fleet Management Software required
* Experience using Microsoft word and excel intermediate required
* Maintenance and Technical experience in a shop environment preferred
* H.S. diploma/GED required
* Associate's degree preferred
* Bachelor's degree preferred
* Five (5) years or more experience in an operations environment or demonstrated success in a Ryder role required.
* Five (5) years or more leadership experience required.

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
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