District Service Center Manager

Position Overview

Under the general guidance of the Regional Service Director, the District Service Manager will lead a team to drive operational strategies that align with the company’s culture and long-term goals, exceeding customers’ expectations. This individual provides direct oversight to multiple Service Centers throughout the region, ensuring all locations meet or exceed environmental health and safety, regulatory compliance, DoT regulations, production, financial, and waste management goals.

• Provide support to local service centers by coaching and developing managers and/or supervisors within the district, including planning, organizing, and leading through continuous coaching and performance appraisals.
• Make recommendations and approvals on salary adjustments, promotions, transfers, and dismissals within the district.
• Support recruitment and hiring of field leadership and drivers as needed.
• Conduct regular meetings to keep teams informed of current issues, procedural changes, and new developments.
• Oversee selection, training, and development of an effective, diverse workforce within the district.
• Provide technical support to field staff and managers, and assist in the content development and deployment of technical training.
• Stay updated on regulations and industry developments.
• Promote safety and security initiatives across the team.
• Implement, communicate, and train safety protocols and compliance measures.
• Initiate actions to ensure timely resolution of identified hazards or unsafe conditions.
• Support sales department in implementing new accounts and responding to inquiries.
• Collaborate with commercial to maintain existing customer relationships.
• Drive superior customer satisfaction through team performance and adherence to SLAs and KPIs.
• Act with urgency to resolve customer issues, maintaining high service level and growing the business.
• Implement continuous improvement of productivity standards and team safety in all operations.
• Manage route management processes, ensuring alignment with company goals, safety, and regulatory requirements.
• Develop and manage routes to ensure efficient waste collection and transportation.
• Oversee technical services management processes, including HHW, onsite programs, and lab pack programs.
• Manage service center processes, ensuring alignment with company goals and regulatory requirements.
• Handle P&L management and performance to financial plan.
• Ensure 10‑day management processes meet company goals and regulatory requirements.
• Travel up to 40% of the time by automobile, commercial airline, and other public transportation.
• Visit each Service Center regularly to provide direct management oversight.
• Execute key initiatives and activities in a hands‑on manner.
• Abide by Clean Earth’s Core Values and Code of Conduct.

• B.S. in an environmental‑related field or equivalent work experience.
• 40‑hour HAZWOPER training completed and current.

• Minimum 7 years in related transportation field, including transportation management software and DoT regulations.
• Minimum 5 years of proven leadership experience.
• Knowledge of transportation logistics, planning, vehicular maintenance, and repair.
• Ability to stay abreast of applicable regulations and codes relevant to the waste industry.
• Experience managing within a budget, strong knowledge of P&L statements, asset management, and project management.

• Independent work and initiative with effective communication.
• Analysis of P&L statements and tracking EBITDA levels.
• Understanding of DOT regulations.
• Strong verbal and written communication; presentation skills.
• Delegation skills and ability to lead and work through others.
• Proficient computer skills and familiarity with software applications.
• Data analysis and development of actionable improvements.
• Project management experience.
• Proficiency in change management methodologies.
• Customer interaction and SLA management.
• Knowledge of lean management, Six Sigma, or other continuous improvement methodologies (plus).

• Mid‑Senior level

• Full‑time

• Management

• Medical insurance
• Vision insurance
• 401(k)
• Tuition assistance
• Paid paternity leave
• Disability insurance