Facets Operations Analyst - Hybrid

Job Title:
Facets Operations Analyst

Location – Hybrid, Des Moines, Iowa

Job :

As a Facets Operations Analyst
, you will make an impact by ensuring the reliable execution, monitoring, and optimization of Facets batch processes that support critical operational workflows. You will be a valued member of the Healthcare Operations & Technology team, collaborating closely with technical teams, business stakeholders, and production support groups to ensure smooth and efficient batch operations.

• Monitor, analyze, and maintain Facets core batch jobs and their dependencies across production and non-production environments.
• Troubleshoot and resolve batch job failures through detailed investigation and root cause identification.
• Configure, schedule, and manage batch workloads using Tidal or other enterprise schedulers, including job sequencing, calendars, and dependencies.
• Support file transfer activities, including creating and maintaining file transfer scripts.
• Provide timely communication to stakeholders regarding batch status, incidents, and operational impacts.

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring onsite work in Des Moines, Iowa. Regardless of your working arrangement, we support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements. We will always be clear about expectations.

• Hands‑on experience with Facets batch operations
  , including Core Facets Jobs and the Facets Data Model.
• Strong background in enterprise job scheduling tools
  , preferably Tidal
  .
• Experience supporting US Healthcare payer batch processes.
• Proficiency in SQL development and troubleshooting for batch‑related issues.
• Experience in production support, incident management, and handling emergency or ad‑hoc batch requests.
• Strong analytical, organizational, and communication skills.

• Experience supporting Facets system upgrades and batch‑related change activities.
• Background creating or maintaining operational runbooks and batch documentation.
• Ability to support weekend, holiday, and after‑hours batch activities as needed.
• Experience managing file transfers and scripting for automation.

Applicants will be accepted till 3/25/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

* Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

The annual salary for this position will be in the range of $77K-$85K depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long‑term/Short‑term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

Apply Now!