Infrastructure & Identity Systems Engineer

Job Title:

Infrastructure & Identity Systems Engineer

Location: Local candidates preferred

Seeking a senior-level Infrastructure & Identity Systems Engineer with a strong foundation in printer administration and enterprise system management
. While print administration experience is required, the primary focus for this role is technical aptitude, positive attitude, and the demonstrated ability and willingness to learn new systems and technologies
.

This role supports enterprise infrastructure, identity systems, and security operations, requiring both independent work and close collaboration with cross-functional teams. Candidates must be detail-oriented, communicative, and comfortable supporting on-call activities.

• Lead and support enterprise printer administration and management
  .
• Perform system installations, updates, upgrades, and troubleshooting.
• Support identity and infrastructure systems, including OKTA and OKTA Advanced Server Access (ASA).
• Apply and maintain advanced endpoint and system security solutions (e.g., Crowd Strike, Microsoft Defender, Manage Engine Endpoint Central).
• Follow structured system management and troubleshooting processes
  .
• Create and maintain clear, accurate, and detailed technical documentation to support ongoing operations and system rewrites.
• Communicate status updates clearly and accurately to stakeholders.
• Collaborate effectively with multiple technical and business teams.
• Provide on-call support for nightly and weekend patching, upgrades, and issue resolution as required.
• Independently learn and adapt to new systems, tools, processes, and business functionality.

• Printer administration and management in an enterprise environment.
• Basic system management and troubleshooting processes.
• Knowledge of information management, file structures, and data representation.
• Experience with advanced system and endpoint security tools
  .
• Strong verbal and written communication skills.
• Ability to complete assigned tasks accurately while adhering to quality standards.
• Attention to detail, especially for documentation and process compliance.
• Ability to work independently with minimal supervision.
• Proven willingness and ability to learn new systems and technologies quickly
  .
• Ability to work effectively in a team-oriented environment.

• Secure Doc (Win Magic) administration.

• Demonstrates strong technical aptitude rather than reliance on niche tools.
• Brings a positive, proactive attitude toward learning and problem-solving.
• Comfortable operating in a senior, autonomous role while collaborating across teams.
• Detail-oriented with strong documentation and communication skills.
• Reliable and flexible to support on-call operational needs.