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Senior Proactive CX Program Lead

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-26
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 130900 - 154000 USD Yearly USD 130900.00 154000.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency company in Des Moines is seeking a Senior Program Lead for Proactive Support. In this pivotal role, you'll lead the strategy and execution to enhance customer experience, transitioning the department to a revenue-generating function. The ideal candidate should have over 5 years of experience in program management, particularly within fintech or tech environments. Strong communication skills and a proven track record of data-driven decision-making are essential.

Competitive salary range of $130,900 - $154,000 offered.
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Position Requirements
10+ Years work experience
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