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Senior CX Transformation & Service Strategy Consultant

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-16
Job specializations:
  • IT/Tech
    IT Consultant
  • Business
Job Description & How to Apply Below
A leading technology and consulting firm seeks an expert in customer service transformation. The ideal candidate will have at least 5 years of management consulting experience with a focus on optimizing customer support solutions. Responsibilities include evaluating current services, defining business cases, and leading delivery teams to enhance client operations. Familiarity with platforms like Salesforce and cloud solutions is preferred.

This role offers a dynamic work environment with a focus on collaboration and innovation.
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Position Requirements
10+ Years work experience
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