IT Vendor Management

This position will play a key role in managing IT vendor relationships ensuring contract compliance and supporting strategic sourcing initiatives. The ideal candidate will have a strong background in IT vendor management contract oversight and risk mitigation.

Minimum Qualification: Graduation from an accredited four-year college or university and a minimum of two years of full-time relevant work experience.

• Develop and maintain strong relationships with key IT vendors and service providers.
• Serve as the escalation point for vendor-related issues and disputes.
• Facilitate regular vendor performance and business reviews.
• Oversee negotiation, execution and renewal of IT Statements of Work (SOWs).
• Ensure alignment with legal, financial and operational standards.
• Monitor compliance with SLAs, KPIs and contractual obligations.
• Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms.
• Track vendor spend and ensure alignment with IT budgets and forecasts.
• Identify and manage vendor-related risks including cybersecurity, data privacy and operational continuity.
• Support audits and compliance initiatives related to vendor engagements.
• Log and track vendor-related issues, escalations and change requests.
• Coordinate resolution of service disruptions or contract disputes.
• Document change control approvals for IT services or infrastructure.
• Schedule and document vendor meetings, demos and onboarding sessions.
• Communicate vendor updates, risks and contract changes to stakeholders.
• Other duties as assigned.

• Manage vendor relationships for software, hardware, cloud services and IT consulting engagements – required 3 years.

• Experience tracking SLAs, KPIs and risk metrics; initiating corrective actions for underperformance – required 3 years.

• Knowledge of IT procurement standards including cybersecurity, data privacy and accessibility – required 3 years.

• Ability to develop and maintain a strategic vendor portfolio aligned with the agency’s IT roadmap – required 3 years.

• Conduct market research to identify emerging technologies and qualified vendors – required 3 years.

• Benchmark vendor pricing and service levels against industry standards to ensure value for money – required 3 years.

Name:
Contact:
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GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality, timeliness and budgetary considerations we consistently strive to exceed client expectations building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development covering information security, software development, consulting and IT audits.

We excel in managing critical time-sensitive projects for Fortune 500 clients nationwide ensuring their success is always at the forefront of our mission.

Job Title: IT Vendor Management (Hybrid)
Location: Des Moines IA
Duration: 6 months
Interview Process: Either Web Cam or In Person Interview
Employment Type: Full Time
Experience: 3+ years
Vacancy: 1

Key

Skills:

Risk Management, Data Entry, Vendor Management, Mobile Devices, Workers' Compensation Law, Automotive Diagnostics, Live Chat, Merchandising, Contract Management, Contract Negotiation, Cash Handling, negotiation

It Vendor Management
• Des Moines, Iowa, USA