Senior Salesforce Administrator

Description

As a Senior Salesforce Administrator, you will be responsible for the implementation, administration, and ongoing maintenance of Homesteaders’ Salesforce CRM platforms. This role supports both Business-to-Business (B2B) and Business-to-Consumer (B2C) applications across multiple business units and may include responsibilities across multiple Salesforce orgs/environments. You will partner closely with business stakeholders, product leadership, and technical teams to deliver scalable solutions that improve user experience, data quality, and business outcomes.

Your responsibilities will include:

• System Administration:
  Perform core administrative functions including user provisioning and access management, role hierarchy maintenance, configuration management, report and dashboard development, and overall system health. Support release readiness activities including upgrade support, writing test scripts, peer testing, and coordinating UAT.
• Process Analysis, Design, and Build:
  Work with teams at all levels to analyze business processes and requirements. Design and build scalable solutions using Salesforce declarative tools (Flow, configuration, reporting), regularly requesting feedback to ensure solutions meet business needs and drive adoption.
• System Evangelist:
  Partner with Product Management to encourage adoption, identify opportunities for improvement, and develop use cases that align to roadmap priorities.
• Stakeholder Coordination:
  Coordinate and communicate prioritization of Salesforce development and enhancements among a core group of stakeholders representing each business unit. Seek guidance and input on changes impacting business processes, data, and system architecture.
• Development Coordination:
  Collaborate with internal developers and/or external firms on advanced functionality, integrations, and troubleshooting. Partner with third-party vendors on issue resolution, product enhancements, and release planning.
• Admin Training & Enablement:
  Develop training materials and documentation for new processes and features. Provide user support and enablement and mentor junior Salesforce administrators.
• System Support & Continuous Improvement:
  Triage and resolve bugs and requests assigned to the support queue. Act promptly on identified issues to ensure system stability, performance, and excellent end-user experience. Identify and recommend improvements to data quality, automation, and reporting.

• Equivalent to high school graduation and a 4‑year college/university degree OR equivalent work experience.
• 4+ years of experience administering Salesforce required; experience supporting complex user populations (internal + external) preferred.
• 1+ Salesforce certification required (Administrator required, Advanced Administrator preferred)
• Strong experience with Salesforce security and access (profiles, permission sets/PSGs, sharing), flow automation, reporting/dashboards, and data management.
• Experience supporting multiple Salesforce orgs/environments is a plus.
• Experience with these tools is a plus;
  Ownbackup, Copado, Plauti, Avonni, Marketing Cloud, Salesforce Maps, Cirrus, Azure Dev Ops and Data Loader.

• An excellent schedule – office closes at 1 p.m. every Friday
• Annual profit sharing
• 401(k) with company match with discretionary contribution
• Company‑sponsored group medical and dental insurance
• Company‑paid life insurance
• Company‑paid long‑term disability
• Hybrid work environment
• Paid holidays
• Generous vacation time and sick leave
• Paid parental leave
• Casual dress year‑round

Homesteaders Life Company, a mutual company owned by its policy holders, is a national leader providing products and services to help people design a better farewell. Founded in 1906, Homesteaders is known for secure preneed funding and innovative solutions that help funeral and end‑of‑life professionals and consumers connect with each other.

We are currently not hiring in Colorado, Montana, New York, Illinois, Minnesota, and California.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.