Head of xIT Support & Incident Management
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-01-12
Listing for:
Lightedge
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, IT Project Manager, IT Consultant
Job Description & How to Apply Below
A leading IT solutions provider in Des Moines, Iowa seeks a Triage & Support Manager to oversee support operations and drive service excellence. The role involves managing a diverse support team, optimizing processes, and ensuring adherence to SLAs. Candidates should have 5+ years in technical support and strong leadership skills, while familiarity with Service Now is essential. This position offers a dynamic environment for growth and impact.
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