Patient Care Coordinator

Join to apply for the Patient Care Coordinator role at Beltone
.

Hourly rate - $20.00 + bonus.

At Beltone, we are passionate about delivering the gift of hearing. As a Patient Care Coordinator, you change the lives of our patients by providing an exceptional hearing healthcare experience. Our success comes from a collaborative work environment where patient needs always come first and employees are empowered.

Location: Des Moines, Iowa.

• Administrative Support:
  Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.
• Scheduling Mastery:
  Utilize the scheduling system efficiently to maximize testing opportunities in the office.
• Patient Outreach:
  Actively contact current, past, and potential patients through identified sources and track/report appointment results.
• Marketing & Community Engagement:
  Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.
• Professional Communication:
  Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.
• HIPAA Compliance:
  Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).
• Financial Management:
  Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.
• Welcoming Environment:
  Maintain a clean and inviting office and work environment.

• Education:
  
  High School diploma or equivalent is required.
• Experience:
  
  2 years of office experience is preferred.
• Customer Service: 2 years of customer service experience is preferred.
• Technical
  
  Skills:
  
  Proficiency in MS Office is required.

• Medical
• Dental
• Vision
• 401k
• PTO

Ready to make a difference? Apply today to join the Beltone family as a Patient Care Coordinator. Your next rewarding career opportunity awaits. Join us!

We are an Equal Opportunity Employer.