Excellence Data Analyst ll

Employment Type

Full time

Day Shift

Serves as an internal consultant to management, staff, and providers in the areas of process improvement, organizational development, change management, performance monitoring, and statistical analysis.

• Provides expertise in successfully applying process improvement methodologies such as Lean, Six Sigma, Workout, PDSA/PDCA, Change Acceleration Process, etc.
• Serves as a project facilitator/manager and technical resource for teams working on major, complex performance improvement efforts.
• Creates and uses standard performance improvement tools and training to continually educate management, staff and providers in performance improvement.
• Focuses on better healthcare value and quality, including the improvement of clinical outcomes, patient experience, safety, costs, revenue, productivity, efficiency, employee and provider satisfaction, and process reliability.

It is the obligation of each employee of Mercy Medical Center-Des Moines to abide by and promote the mission and core values of the Spirit of Mercy.

It is the obligation of each employee of Mercy Medical Center to comply with Mercy’s mission, values, standards of conduct, policies, procedures and related practices (e.g., Dress Code, Time and Attendance, and other policies).

Security Access:
High “Incumbent has access to restricted or confidential patient information and must comply with the terms of the Mercy Medical Center Security Policies as it applies to their job role.”

• Serves as a project facilitator/manager and technical resource for teams working on major, complex performance improvement efforts, focusing on better healthcare value and quality, to include the improvement of clinical outcomes, patient experience, safety, costs, revenue, productivity, efficiency, employee and provider satisfaction, and process reliability.
• Serves as a technical advisor and internal consultant to management, staff, and providers on the use of performance improvement tools and techniques, analytical techniques, and statistical applications.
• Assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate efficiency, effectiveness, cost, etc., using available information systems data. Uses data from appropriate external sources, including comparative databases. Where other data is necessary but not readily available, will design and implement appropriate data collection tools. Uses data from appropriate external sources, including comparative databases.
• Applies appropriate change management methods to promote implementation of change. Facilitates organizational change by helping to prepare personnel to accept and actively participate in new changes, through communication, coaching, and educational workshops.
• Analyzes assigned areas of operations for potential improvement opportunities and makes applicable recommendations in conjunction with management, staff and providers for process, system, procedure, and operational changes to improve healthcare value and quality.
• Provides project status updates, feedback, and appropriate reporting on assigned projects through preparation and delivery of presentations and other project tracking systems.
• Works with Performance Excellence staff and others to maximize potential improvement efforts and understanding of opportunities across the organization, as well as to identify, share, and leverage best practices with organizational stakeholders.
• Provides direction, coordination, mentoring, and coaching of performance improvement staff as assigned by the director.
• Provides training and mentoring to leaders and staff on performance improvement methods and tools.

• Bachelor’s degree required and Master’s preferred in industrial engineering, health systems engineering, healthcare administration, organizational development, a health-related profession, or a similar field of study with a strong analytical base.
• High level certification (such as Black Belt or Master Black Belt) from a recognized…