Practice Manager Des Moines Peds

Responsibilities

• Lead day‑to‑day operations of assigned clinic location(s) to ensure proficient and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.
• Effectively lead, train and develop a team of employees including hiring, training, and development.
• Promote personal growth, development and understanding among colleagues.
• Present problems in a professional manner and help coordinate solutions inter‑departmentally.
• Creatively seek and implement solutions to existing and potential problems while staying within budget guidelines and improving the quality of health care delivered.
• Ensure changes in charging and reimbursement are integrated into every level of clinic operations by coordinating with the clinic team.
• Assist with documentation audits.
• Partner with the Medical Director to ensure success within the clinic.
• Prepare, monitor, and adjust budget.
• Develop, implement, and monitor clinic objectives, processes, procedures, standards and educational programs in conjunction with Mercy One Medical Group mission and philosophy.
• Collaborate with Medical Group Administration and other leaders to develop, evaluate and monitor standard processes based on best practices.
• Develop and maintain quality assurance programs, e.g., nursing, accounting.
• Proactively analyze clinic operations to identify barriers or new opportunities.
• Direct maintenance of the physical environment and equipment.
• Serve as a liaison between physicians and Medical Group Administration, promoting understanding and agreement regarding future goals.
• Direct, motivate and evaluate activities of clinic employees, ensuring that clinic goals and expectations are met.
• Ensure the impact of constant change is positive for employees, patients and physicians.
• Direct clinic in complying with applicable laws and regulations (e.g., OSHA, CLIA, COLA, HIPAA, Stark).
• Ensure patient concerns are addressed and that appropriate and timely follow‑up is performed.

Full time

As a Mercy One Trinity Health Leader, the incumbent is expected to demonstrate leadership traits that support our mission statement and core values.

We, Mercy One Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

• Reverence:
  We honor the sacredness and dignity of every person.
• Commitment to Those who are Poor:
  We stand with and serve those who are poor, especially those most vulnerable.
• Safety:
  We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
• Justice:
  We foster the right relationships to promote the common good, including sustainability of Earth.
• Stewardship:
  We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
• Integrity:
  We are faithful to those we say we are.

• Bachelor’s degree in business, nursing, health administration, or related field required; or enrolled in a Bachelor’s Degree program and actively pursuing.
• In limited circumstances, internal candidates’ Mercy One leadership experience may be considered in lieu of education requirements at the sole discretion of Mercy One Medical Group senior leadership.

• Experience managing colleagues in a healthcare setting.
• Experience working with physicians and advanced practice providers.
• Experience in an organization of comparable size and complexity, preferably in healthcare.
• Excellent communication skills, both verbal and written.

Rooted in our mission and core values, we honor the dignity of every person and recognize the unique perspectives, experiences and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.