Financial Navigator - Patient Organ Transplant - Iowa Methodist

• Area of Interest:
  Patient Services
• FTE/Hours per pay period: 1.0
• Department:
  Organ Transplant
  - Meth
• Shift: Mon-Fri, 8:00am-4:30pm
• Job

SHIFT:
Mon-Fri, 8:00am-4:30pm

The transplant financial navigator is a core member of the transplant team and assesses financial needs of pre and post‑transplant patients. They formulate a financial plan to determine the cost of medications pre and post‑transplants. This plan will enable individuals and their families to access appropriate services within the limits of available resources and achieve improved levels of health and functioning based on diminished financial barriers.

This position works collaboratively with the multidisciplinary team and across the continuum of care to develop and implement a plan to provide coordinated care to improve outcomes for our transplant patients.

The financial navigator assesses patients’ financial and insurance information to assist patients and families in understanding their insurance benefits, what they can expect from their insurance and health providers, and what financial assistance resources may be available based on the patient’s individual situation. Determines Medicaid, Marketplace, other Community Resources, or UPH Financial Assistance Program as an option of last resort. Facilitates the actual insurance enrollment processes and counsels the patients as a certified application counselor.

Collaborates with billing departments to assist in billing of transplant‑related charges.

Interacts professionally and compassionately to ensure patients and their representatives’ needs are met and that they understand the hospital’s financial policy, through various payment and/or insurance options. Creating a position that allows us to assist our patients with all of their financial needs by providing a “one‑stop shop” experience. Increases patient satisfaction by reducing duplication of efforts and not having them referred to another employee(s) to get the same results.

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long‑term disability and more. We even offer pet insurance for your four‑legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

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