Information Specialist

Information Specialist 3

Please note:
This is NOT an IT position.

The Iowa Utilities Commission (IUC) is a public agency dedicated to promoting transparency, accessibility, and accountability in utility regulation. Our work ensures Iowans are informed and engaged in the regulatory processes that affect their daily lives. Through effective communication, we build trust with the public, foster meaningful relationships with stakeholders, and support informed decision‑making at every level. As a member of our team, you’ll help bring clarity and connection to complex topics that impact communities across the state.

• Develop and publish clear, accurate, and engaging public information via the agency website, social media, newsletters, and official reports.
• Ensure all external communications meet accessibility, readability, and performance metrics in accordance with State guidelines.
• Act as a liaison with State partners (IGOV, DOM DoIT, and vendors) for web content updates and technical features.
• Provide content for the quarterly newsletter, managing assignments, writing, and editing.
• Assist with internal communications, including intranet content and creation of templates, to ensure consistency and alignment with agency messaging.
• Coordinate and/or support the production of agency publications, including the annual report, operational plan reporting, FAQs, talking points, and fact sheets.
• Represent the agency at public meetings, hearings, community events, and interagency communications initiatives.
• Conduct educational sessions and public tours to improve understanding of utility topics and the agency’s role.

We’re seeking a dynamic, detail‑oriented communicator who thrives in a public‑service environment. You are confident speaking to diverse audiences, comfortable managing multiple communication projects, and adept at translating complex topics into clear, relatable messages. You’re a collaborative team player with a proactive mindset and a passion for making public information accessible and impactful.

• Exceptional writing, editing, and proofreading skills.
• Strong understanding of branding, readability, accessibility, and public engagement best practices.
• Ability to create strategic communications plans and assess effectiveness through data and analytics.
• Experience supporting or leading public relations, media relations, or stakeholder outreach initiatives.
• Ability to manage competing deadlines while maintaining accuracy and quality. Proficiency in digital platforms including website content management systems, social media, and newsletter tools.
• Comfortable in both independent and collaborative work environments.
• Knowledge of state government operations, policy reporting, or utility regulation is preferred, but not required.

At the State of Iowa, we are committed to your well‑being. As a valued team member, you'll enjoy a comprehensive benefits package that includes:

• Paid Time Off:
  Enjoy vacation, paid holidays, and sick leave with no limits on sick leave accrual.
• Great Benefits:
  Excellent health, dental, and vision insurance options, and free life insurance.
• Retirement Plan: IPERS retirement package and an optional deferred compensation plan.
• Flexibility:
  Flexible spending accounts (medical and dependent care).
• Support:
  Employee Assistance and Employee Discount programs.

At the Iowa Utilities Commission, you’ll find more than just a job — you’ll find a mission‑driven career that makes a difference. We foster a supportive and innovative work environment where your contributions directly benefit Iowa communities and promote a sustainable energy future.

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with Federal
Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information,…