Senior Financial Exploitation Investigator - Insurance Complaint Analyst
Listed on 2026-02-01
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Government
Join the Iowa Insurance Division as a Senior Financial Exploitation Investigator.
The Iowa Insurance Division is now recruiting a new member to join its team!
The Division enforces the Iowa Securities Act to ensure a safe and efficient securities marketplace. Iowa law authorizes broker-dealers and investment advisors to notify the Division of suspected financial exploitation and, in some cases, requires this notification.
We are looking for an investigator to help us protect Iowa’s senior investors. This isn't just a desk job—it's an opportunity to lead high-stakes investigations into financial exploitation and shape the way Iowa protects its citizens.
The ideal candidate is highly motivated to prevent the exploitation of older adults and approaches victims with patience, compassion, and empathy. The role requires the ability to identify fraudulent schemes and to collaborate directly with law enforcement when appropriate. It also involves direct engagement with the aging population during some of their most difficult moments, with the rewarding opportunity to help bring them closer to resolution and recovery from their victimization.
The Role- Investigate:
Analyze documents and conduct interviews to uncover financial fraud. - Advocate:
Apply applicable laws and rules to make a sound recommendation for action, if necessary. - Educate:
Assist in developing and delivering training to help others identify and prevent exploitation. - Innovate:
Work with a team that values new ideas and process improvements.
- Is driven by a sense of justice and a desire to protect the community and advocate for Iowa consumers.
- Demonstrates the tenacity and resolve required to pursue complex investigations.
- Can analyze financial records to deliver clear, strategic findings and actionable reports.
- Excels in a team-oriented environment while demonstrating the independent drive to identify and implement process improvements.
The ideal candidate will be highly motivated, work well in a team environment, have a desire to learn new things, and be looking to improve the status quo. Successful applicants must possess strong analytical skills and be a skilled communicator, both in writing and verbally.
Benefits- Iowa Public Employees Retirement System (IPERS)
- Retirement Investors Club (RIC)
- Health, Dental and Vision Insurance
- Vacation and Sick Leave
- Paid Holidays (9 days/year)
- Hybrid Telework opportunities
- Some in-state travel required
Applicants must reside in the State of Iowa upon hire.
E-Verify and Right to Work.
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.
Minimum RequirementsApplicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
- Graduation from an accredited college or university with a Bachelor’s degree; and
- A total of three years full‑time work experience in at least one of the following areas:
- Multi‑line insurance adjusting or underwriting;
- Investigating and recognizing violations of state laws or regulations and preparing cases proving such violations for presentation at administrative hearings;
- Conducting research, analysis, interpreting, implementing or monitoring insurance regulations and insurance products and providing consultation and customer assistance and technical assistance to stakeholders;
- Business management and administration including: budget administration and analysis, regulatory and legal compliance, quality assurance, and customer service administration.
For additional information, please click on the link to view the job description.
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