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Remote Healthcare Production Lead & Metrics Coach

Job in Des Moines, Polk County, Iowa, 50319, USA
Listing for: Highmark Health
Full Time position
Listed on 2026-02-10
Job specializations:
  • Dental / Dentistry
    Healthcare Consultant
Job Description & How to Apply Below
A leading healthcare provider in Des Moines is seeking an experienced professional to serve as a Subject Matter Expert (SME) for the production team. The role includes monitoring production metrics, assisting with training, and ensuring quality targets. Candidates must have at least 5 years of customer service experience and 3 years in the healthcare industry. This position offers a competitive pay range with responsibilities that may include telecommuting and reporting on production.

Interested candidates should possess strong communication skills and a problem-solving mindset.
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