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Healthcare CX Advocate : Frontline Member
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-01-17
Listing for:
Wellmark Blue Cross and Blue Shield
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Health Communications
Job Description & How to Apply Below
A health insurance provider in Des Moines, Iowa, seeks a Customer Experience Advocate I. This role is crucial in delivering excellent service handling inquiries from members and stakeholders. Responsibilities include managing customer relationships, assisting with health insurance inquiries, and ensuring record accuracy. Applicants must possess a high school diploma and at least a year of relevant experience. The opportunity offers hybrid working arrangements upon meeting performance standards and comprehensive employee benefits.
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