Customer Service Representative; Part-Time - Afternoon Shift

Customer Service Representative (Part-Time) - Afternoon Shift

Join XPO as a Customer Service Representative (Part-Time) - Afternoon Shift.

• 2 years of customer service experience
• Strong computer, typing, and 10-key skills
• Experience with Microsoft Office
• Available to work a variety of shifts, including days, evenings, nights, and weekends
• Excellent verbal and written communication skills (Preferred)
• Transportation experience (Preferred)

• Bill shipments according to applicable tariffs and pricing agreements
• Recognize and resolve documentation errors
• Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
• Process over, short, and damaged freight and related documentation for customer resolution
• Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

• Pay starts at $21.46
• Shift: Monday – Friday (1600 – 2000)
• Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more per week

XPO is a top-10 global provider of transportation services, with a highly integrated network of people, technology and physical assets. We look for employees who like a challenge and can communicate effectively in all situations. Join us to drive positive results and grow your career.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.