Client Success Partner - CJ MM

Overview

This Is the Place to Be: Connecting Futures Now! DHI Group, Inc. is the parent company of career marketplaces, Dice and Clearance Jobs. We connect candidates with career advice, resources and ultimately a dream job. At DHI, creating a workplace that celebrates diversity and promotes inclusivity is embedded in the culture and values of our organization. This is the place to be and we want you here with us.

You Belong Here: Join a mission-driven company that prioritizes you. We are a supportive team that embodies our “One Team” value as we work together and win together. Voted as a certified Great Place to Work®, our team members feel their opinions count and are cared for by DHI. 92% of employees say DHI is a Great Place to Work – 35% higher than the average U.S. company.

DHI’s culture of inclusivity is anchored by four pillars: diversity training, inclusive hiring practices, volunteering, and employee resource groups. You belong here!

About the team: As part of our Client Success team, you will work directly with internal and external customers that support our Mid-Market level clients. You will help drive the client9s journey of our service through onboarding our products and tools, managing and implementing integrations, and delivering insightful metrics to ensure renewal and growth. Every day, you will engage with colleagues who share the same goals.

About the role: As a Client Success Partner – Mid-Market, you will communicate with customers by email, phone, video, and screen sharing. You will be confident in communication and have excellent organizational and time management skills. You must be comfortable working in a team environment and be able to ask questions to drive synergy. This role requires you to work within our West Des Moines office Tuesdays, Wednesdays and Thursdays.

Client Success is an integral part of the client journey, and we are looking for key individuals who will make a difference.