Judicial Operations Clerk; D1 Black Hawk Court Administration

The Iowa Judicial Branch, in Black Hawk County, seeks applicants for a Judicial Operations Clerk in the Court Administration department to perform customer service, clerical, and administrative work necessary for court operations.

This position will process case-related documents such as orders to support accurate records and efficient court operations. This position will provide customer service to assist court users in-person and on the phone with general requests on court-related matters. This position will also provide customer service and support for case information and processing for attorneys, judges, law enforcement, and other agencies.

The successful candidate will be able to learn and navigate court record-specific computer programs and technology. This position will have the ability to professionally communicate in person and on the phone with a variety of court users. The successful candidate will have keen attention to detail to maintain the accuracy of court scheduling. This position may occasionally travel to other counties within the judicial district.

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees’ Retirement System (IPERS) plan
• Employee discount program
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $21.42 - $33.86 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Position classification is determined as the ‘best fit’ of the duties assigned to and performed by a position. This position is classified as a Judicial Operations Clerk as summarized below.

Perform customer service, clerical, and administrative work necessary for court operations.

Provide customer service to assist court users in-person and on the phone with general questions regarding court scheduling.

Assist judicial officers to ensure court operations run smoothly.

Schedule different types of court hearings, including small claims, pre-trials and jury trials and examine orders for completeness and accuracy.

Perform deferred judgment searches and communicate results to parties making the request.

Arrange courthouse tours and organize opportunities to visit with judges, attorneys and court reporters.

Other duties as assigned.

• Familiarity and understanding of court operation support.
• Basic computer skills.
• Ability to maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the “To Apply” section.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.

The incumbent must meet the minimum requirements to qualify for the position.

• High school diploma (or high school equivalency diploma).
• One (1) year of experience in customer service.

Education cannot be substituted for customer service experience.

May be designated to give bond per Iowa Code §602.8101.3

• Experience with court or legal process or terminology.
• Experience with accurate record keeping.