Admin Support Assistant

Overview

The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Child Protective Services is seeking an Admin Support Assistant 2 to join our team! This position provides administrative oversight and high-level clerical work related to the Northern Iowa Service Area.

• Manage Supplies
• Manage Physical Space
• Point of Contact
• Local Area Expense Budget
• Manage Shelter Billings
• Customer Service
• Provide back up to the lead Administrative Support Staff

• Critical thinking skills and plan development
• Customer service including de-escalation of conflictual or adversarial situations
• Excellent oral and written communication and report composition
• Teamwork, collaboration, and consultation
• Ability to multi-task
• Ability to manage multiple deadlines

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you ll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits, users can .

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Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa TDD).

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.

For more information, please visit the text:(Use the "Apply for this Job" box below)..

• One year of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.

For more information click on this link to view the job description. Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.