Judicial Operations Clerk; D3

The 3rd Judicial District of the Iowa Judicial Branch has an immediate opening for a Judicial Operations Clerk position in the Dickinson County Courthouse located in Spirit lake, Iowa. This position will perform customer service, clerical, and administrative work necessary for efficient court operations and the integrity of court records.

This Judicial Operations Clerk will process case-related documents such as orders, warrants, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media to ensure accurate records and efficient court operations. This position will also provide customer service via the phone and in-person to assist with general requests on court-related matters such as the processing and recording payments, and answering questions regarding the processing of a case.

The Judicial Operations clerk will provide case information and processing activities to attorneys, judges, law enforcement, and other agencies. This position may occasionally support courtroom operations such as jury trials and proceedings.

This position may occasionally travel to other counties within the judicial district.

The successful candidate will possess familiarity and understanding of court operation support as well as keen attention to detail. The ability to communicate professionally while communicating both in-person and via the phone with a variety of court users coupled with the ability to learn court specific technology and programs will also be part of the successful candidate's skills.

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees’ Retirement System (IPERS) plan
• Employee discount program
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program.

The pay range for this position is $21.42 - $33.86 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Perform customer service, clerical, and administrative work necessary for court operations.

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
• Assist court users with resources, equipment, and services.
• Perform routine court operations paper and electronic documentation tasks, and filing in accordance with established procedures.
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
• Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the “To Apply” section.

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise.

The incumbent must meet the minimum requirements to qualify for the position.

• High school diploma (or high school equivalency diploma).
• One (1) year of experience in customer service.

Education cannot be substituted for customer service experience.

• Experience with court or legal process or terminology.
• Experience with accurate record keeping.
• Basic cashier or bookkeeping experience.
• Experience securing confidential information.