Asset Operations Support Specialist

Who We Are

ARTISAN is a growing multifamily investment and property management company focused on creating communities where people are proud to live and work. We own and operate apartment communities across the Midwest and are known for our strong operational standards, collaborative culture, and people-first mindset.

We’re a team of driven, approachable professionals who move quickly, communicate openly, and support one another. We take our work seriously, but we believe work should still be enjoyable. At ARTISAN, you’ll find a culture that values accountability and results, encourages learning and growth, and appreciates a good laugh along the way.

We move fast and keep things organized, adaptable, and steady. We trust our people, give them room to take ownership, and believe the best ideas can come from anywhere. If you enjoy working with smart, supportive teammates in a role where your contributions truly matter, you’ll feel right at home at ARTISAN.

The Asset & Operations Support Specialist supports ARTISAN’s Asset Management team, Property Management Team, Legal, and Executive Leadership by organizing information, ensuring accurate reporting, and advancing operational tasks. This role balances administrative support, reporting coordination, and project assistance while working closely with internal teams and external partners, including lenders, investors, and vendors.

This position requires someone who can shift gears easily by moving between tasks, priorities, and teams throughout the day. The Asset & Operations Support Specialist manages sensitive information with professionalism, supports compliance and reporting requirements, and helps bring structure to a fast-moving, collaborative environment where no two days look the same.

A $50,000–$65,000 base salary, plus the opportunity to earn an annual bonus of up to 10% tied to performance.

• Oversee legal document execution, including Docu Sign processing of closing documents, service and management agreements, contracts, and other assigned materials, ensuring accuracy, compliance, and timely completion.
• Support the Asset Management team in weekly, quarterly reporting as well as annual business plan and budget execution by gathering and organizing data, preparing supporting documentation, assisting with proforma development, and supporting contract execution.
• Prepare, compile, and distribute internal and external financial and operational reports; collect and organize data from property management teams; track lender reporting deadlines; and assist with routine lender and investor information requests.
• Assist with acquisition activities from start to finish, including due diligence walks, lease audits, property management interviews, and the collection of required information for Asset Management and Property Management teams.
• Prepare and update spreadsheets, reports, presentations, and operational documents for leadership review using Adobe, Word, Excel, Docu Sign, Copilot, and property management software.
• Coordinate and track projects by monitoring deadlines, following up on deliverables, and maintaining organized documentation to support asset performance and leadership initiatives.
• Provide administrative and operational support to the Asset Management team, ARTISAN leadership, and management departments, including office management, special projects, and cross-functional initiatives.
• Maintain accurate, well-organized records and files in accordance with ARTISAN standards, procedures, and document retention practices.
• Respond to routine inquiries, manage email correspondence, and answer phones in a timely and professional manner while handling confidential and sensitive information with discretion and professionalism.
• Perform all duties in accordance with ARTISAN policies and procedures, including compliance with Fair Housing regulations, the Americans with Disabilities Act (ADA), the Fair Credit Reporting Act (FCRA), and all applicable federal and state laws.
• Complete other administrative and support duties as assigned.

At ARTISAN, our team members are guided by…