Retail IT Administrator & Training Support

Retail IT Administrator & Training Support

Join Musgrave:
Where Innovation Meets Heritage, and People Drive Change

We are recuriting aRetail IT Administrator & Training Support.

The role will be field based across Northern Ireland.

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18iconic brands like Super Valu, Centra, Mace, Frank and Honest, and Musgrave Market Place. By supporting thousands of retail and food service family businesses, we make a positive impact on the communities they serve.

We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.

We are seeking aRetail IT Administrator & Training Support to support our EPOS network within our retail stores.

The role will provide on-the-ground support for our retail partners operating within the Super Valu, Centra and Mace brands and internal Musgrave users, please note this is not an IT role and would suit someone with a retail background/familiarity with EPOS systems
- Full training provided.

Working as part of a team the role will have responsibility for Super Valu, Centra and Mace stores across the N. Ireland.

• Preparation of store product file detail
• Deliver Training on Musgrave
  
  EPOS solutions to stores as required.
• The onsite management of store issues during opening period
• Lead and coordinate the IT technical installations in new stores.
• Retailer Training & Continuous Improvement
• Periodic visits to stores to ensure procedures are being carried out accurately and that systems are working correctly.
• Drive the use of new technologies and assist in the implementation of new systems and projects that supports these changes
• Delivering structured training to stores, both on a 1-2-1 and Group environment

• Working with internal colleagues locally and more widely to ensure system processes operate effectively and efficiently.
• Ensure that knowledge and processes are captured, documented, and shared appropriately. Provide manuals, mentoring and training for colleagues as required.

• Effective documentation and maintenance of process and operational manuals to current best practice standards.

• Full driving licence
• Previous experience working with
  
  EPOS solutions to include tills and back office
• Good team player

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.