Senior Data & Insight Analyst

We’re a national law firm with a local reach. Our legal experts are here for you. Whether it’s personal or business, we understand that everyone’s situation is different. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.

We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information.

12 Month Fixed Term Contract

Location
:
This is a hybrid role that can be based at any of our UK office locations, with 1 day per week required in the office.

At Irwin Mitchell, our ambition is to place data at the heart of everything we do — unlocking its potential across the business and enabling data‑led decisions that enhance the value we deliver to our clients, colleagues and communities.

As a Senior Data & Insights Analyst
, you’ll be a passionate advocate for data and insight, championing data‑driven decision‑making across the firm. You’ll work closely with senior stakeholders to translate complex data into meaningful insight that informs strategy, improves performance and drives tangible business outcomes.

A key focus of the role will be supporting the rollout of new case management systems across the business. This will include analysing user behaviour, developing high‑quality product and performance reporting, and working alongside the Data Quality team to ensure data is captured accurately and consistently across critical business processes. By providing clear visibility and tracking improvement over time, you’ll help maximise the value these systems deliver.

Working as a senior member of the Analytics team, you’ll use your experience and expertise to help shape analytical solutions to complex business challenges. You’ll play an active role in mentoring and supporting colleagues, sharing ideas, aligning and enhancing existing reporting, and continuously improving our analytics capability.

You’ll collaborate with stakeholders across the Group — particularly within Product Transformation, Client Services, Data Governance and the wider Data & Analytics function — to turn information into actionable intelligence. This will involve helping teams define their data requirements and designing the right analytical solutions and outputs, from real‑time operational reporting and executive dashboards through to in‑depth insight and analysis.

You’ll be responsible for delivering high‑quality dashboards, reports and insight in a timely manner, ensuring outputs are clear, accessible and actionable, enabling stakeholders at all levels to make informed decisions with confidence.

• Lead the team in developing new high quality and insightful Power BI dashboard and reporting.
• Apply experience to identify ways to visualize and present information in a user-friendly manner
• Manage own workloads, to deliver projects at pace and to a high quality, and to ensure their progress is visible to the Analytics and Product development teams.
• Develop analytical solutions to challenges highlighted by the business and support other team members in their solutions
• Promote and encourage a Data‑driven culture, artfully choosing which measure we think the business should focus on, whilst providing self‑service solutions.
• Collaborates and leads colleagues from across the business, ranging from simple analytical requests to building and maintaining complex business processes via Power Apps
• Sharing knowledge, techniques, and conducting research to improve and progress the Data & Analytics services
• Coordinates with analytics colleagues to ensure consistent approach to the delivery of insights and analytics
• Develop an understanding of the business, its services and how the business works to identify…