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Customer Service Team Lead: Coach, Optimize & Deliver

Job in Derry, County Derry, BT47, Northern Ireland, UK
Listing for: Saltire Facilities Management Ltd
Full Time position
Listed on 2026-03-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Job Description & How to Apply Below
A leading UK property services provider is looking for a Customer Service Team Leader to manage their call centre team. In this role, you'll ensure high performance and service quality, coach team members, and handle escalated complaints. The ideal candidate has experience in a supervisory role within call centres, strong leadership abilities, and excellent communication skills.

This role offers opportunities for professional development within a supportive team environment.
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