Customer Success Manager

Good Time is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, our platform handles the complexity others cant automating every type of interview, from multi-day panels across time zones to high-volume hiring events, with unmatched speed and precision.

Behind every seamless schedule is our digital workforce of AI agents that eliminate delays, surface insights, and keep hiring teams perfectly in sync. Leaders at companies like Databricks, Aon, Hub Spot, and Hello Fresh trust Good Time to orchestrate smarter, faster, people-first hiring experiences for their candidates, interviewers, and talent teams.

Our Culture of Entrepreneurship is built on three pillars; autonomy, accountability, and collaboration. As a teammate at Good Time, you will need to rely on and embody these traits, own your role, and balance autonomy with company alignment.

• Win as a Team
• Challenge the Status Quo
• Can make a path forward, even in ambiguous situations
• Are humble, able to admit mistakes and fail fast
• Have a bias for action and move quickly
• Are bored without a hard problem to solve
• Enjoy seeing your hard work make real impact

We are currently looking for a Customer Success Manager. This role will partner directly with our Small Business and Mid-Market customers to support their recruiting operations. It is your job to make it easy for customers to love Good Time! You will make our customers feel heard and taken care of!

Our ideal candidate is an expert at standing up success plans; designing and delivering E /QBRs; facilitating product adoption and enablement; communicating customer needs to our Product & Engineering teams; collaborating to drive renewals and expansions; and more.

Good Time CSMs are responsible for driving product adoption by building exceptional relations hi

Please mention the word
** GAIN
* * and tag RNjku Nj Iu Njgu MTE0 when applying to show you read the job post completely (#RNjku Nj Iu Njgu MTE0). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they’re human.