Impact And Learning Lead

Overview

State of New Hampshire Job Posting

Office of the Governor, GO-NORTH Division

107 North Main Street, Concord, NH 03301

Impact and Learning Lead — Nonclassified Position # NONCEX
4003

Annual Salary: up to $107,000

Location:

In-person; statewide travel required

• Lead statewide RHTP evaluation strategy and execution
• Serve as GO-NORTH’s lead for development and implementation of a multi-year evaluation strategy aligned to CMS requirements and New Hampshire’s RHTP priorities
• Translate evaluation strategy into clear workplans, partner deliverables, timelines, and measurable targets across regions and sectors
• Establish a coherent measurement framework that connects RHTP activities to outcomes (access, quality, cost/utilization, workforce, and sustainability) and supports both accountability and learning
• Coordinate evaluation expectations across procurements, contracts, and subawards—including standard reporting definitions, timelines, and quality checks
• Build and maintain a statewide performance measurement and learning system
• Develop and maintain logic models, indicator sets, and dashboards that support GO-NORTH leadership, partners, and regional partnerships in tracking progress
• Establish practical performance management routines (e.g., monthly/quarterly performance reviews, learning huddles, and feedback loops) that help partners improve—not just report
• Define and support a tiered approach to measurement (process, output, outcome, impact, sustainability) that is feasible for partners and credible for external stakeholders
• Ensure measures are context-aware—supporting rural comparability while honoring meaningful local variation
• Design rigorous evaluation approaches across initiatives (mixed methods + implementation focus)
• Lead evaluation design for key RHTP projects, selecting fit-for-purpose methods (e.g., quasi-experimental approaches where feasible, repeated measures, comparative trend analysis, developmental evaluation, case studies)
• Integrate implementation science concepts (e.g., context, fidelity/adaptation, barriers/facilitators) into evaluation so results explain what worked, for whom, and why
• Partner with initiative leads to define realistic outcomes and leading indicators, and to use findings to adjust course
• Support alignment between evaluation, quality improvement (PDSA), and technical assistance so the state can scale what works
• Coordinate data strategy, data use agreements, and partner reporting
• Work with DHHS data teams and partners to define data sources, reporting pathways, and analytic approaches—including claims, program data, EHR-derived measures (as feasible), surveys, and qualitative inputs
• Support development of standard data definitions and reporting templates to reduce partner burden and increase comparability across regions
• Identify data gaps and propose practical solutions (e.g., sampling strategies, targeted data collection, minimum viable measures)
• Coordinate data governance needs as applicable (privacy, Data Use Agreements, data sharing workflows, secure handling expectations) in partnership with appropriate DHHS entities
• Communicate findings to drive decisions and sustain investment
• Produce clear, credible evaluation products for multiple audiences (GO-NORTH leadership, CMS, providers, community partners, and the public as appropriate)
• Translate information learned into practical implications, recommendations, and decision points—supporting policy and operational choices
• Support development of briefs, presentations, and narrative progress reporting that reflect both rigor and real-world context
• Represent GO-NORTH at evaluation-related stakeholder meetings and convenings, as directed
• Other duties as assigned by the Director of Transformation

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Reports Directly to: The Director of Transformation

Reports Indirectly to: The Deputy Director and the GO-NORTH Director

Location: New Hampshire (In-person;…