Head of Mobile Smart Repair

Overview We are seeking an experienced and commercially driven Head of Mobile SMART Repair to lead and scale our national mobile division. Our business delivers both static and mobile SMART repair solutions to long-standing, high-volume automotive clients across the UK. Demand for mobile refurbishment is increasing rapidly, and we are investing in the next phase of growth. We are now looking for a senior operator to take ownership of the mobile division, refine the operating model and build it properly for scale.

This is a leadership opportunity within an established, financially stable automotive services business. It offers genuine autonomy, senior exposure and the backing required to build something meaningful. The Opportunity You will take full responsibility for the national Mobile SMART repair operation, overseeing performance, structure, technician standards and commercial outcomes. Working closely with the Senior Leadership Team, you will shape the strategy for the division and ensure it is positioned for sustainable, profitable growth.

This role goes beyond day to day management. This role is about creating a mobile SMART repair operation that stands apart. You will define the structure, raise performance standards and build a disciplined, scalable platform capable of supporting national growth. You will also have the backing of an in-house development team. We invest in technology and build bespoke systems to support our clients and operations.

Your sector experience will directly influence workflow design, reporting insight and the evolution of a more data-led and user friendly mobile repair model.

Key Responsibilities Lead and develop the national mobile SMART repair division Improve productivity, utilisation and margin performance Manage key supplier relationships, ensuring quality, value and operational reliability Implement operational structure and performance management frameworks Ensure quality control and consistent service standards across the fleet Recruit, develop and retain high-performing technicians Support national client delivery and service excellence Identify and unlock growth opportunities within existing accounts Work with our internal development team to enhance systems, reporting and operational efficiency Contribute to strategic planning alongside Senior Leadership

What We Are Looking For Extensive SMART repair experience, with strong mobile knowledge essential Proven experience managing or scaling a multi-site or mobile operation Strong commercial awareness and understanding of cost control and margin Confident leader, credible with technicians and senior stakeholders alike Structured, disciplined and process-driven Ambitious and motivated by building and scaling a business This role would suit a senior operations manager, regional SMART repair leader or experienced mobile specialist who wants greater ownership, autonomy and influence.

What we can offer you Competitive base salary Attractive performance related bonus Company car Private healthcare Long term opportunity within a growing national business We are ambitious and focused on delivering high standards for our clients. In return, we offer real responsibility, genuine influence and the opportunity to shape the future of a growing mobile SMART repair operation. If you are looking for a role where your expertise will directly impact growth, structure and performance at national scale, we would welcome a confidential discussion.