Service Advisor

SERVICE ADVISOR
Basic Salary - £28,000 Plus OTE £32,000
Working Hours - Mon to Fri 8.30am - 5:30pm & Saturday on Rota 08:00 - 12:30
Location - Derby
 
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Benefits

· On-Site Parking

· Company Pension Scheme

· Staff Discounts

· Company Events

Responsibilities of a Service Advisor

· Take Service Department bookings.

· Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.

· Meeting and greeting service customers and identifying their service requirements

· Updating customers with technical issues

· Dealing with complaints

· Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor

· Must have previous experience as a Service Advisor

· Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System

· Must be money motivated with confidence in up selling

· Must be fully customer focused, presentable and professionally dressed

· Ability to thrive within a busy service department

· Full clean UK Driving Licence
 
If you think you are a good fit for this Service Advisor role, please contact Kieran @ Auto Skills and quote reference job number 52960