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Customer Service Rep HelpDesk/Support Bilingual

Customer Feedback & Complaints Specialist

Job in Derby, Derbyshire, DE1, England, UK
Listing for: Blue Arrow
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A prominent staffing solutions company in Derby is seeking a Complaints and Feedback Officer to manage customer complaints and improve service quality. This role emphasizes strong communication and analytical skills, requiring an empathetic approach to handle sensitive customer issues. Ideal candidates will have experience in customer service and a commitment to providing high-quality support. The position is fixed-term until the end of March 2026.
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