HMCTS - Court Usher - Band F

Overview

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our MOJ client requires a court usher to join the busy team on a temporary basis, until the end of June 2026 initially, with possible extension.

Pay rate: £12.21 per hour for the first 12 weeks, increasing to £12.95 per hour thereafter. Hours are Monday to Friday 9 am to 5 pm, 37 hours per week. The role is based in Derby City Centre.

• Greeting members of the public
• Liaising with judiciary, witnesses, jurors and other court users with professionalism
• Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials
• Walking jurors to and from court whilst remaining socially distanced
• Preparation of court rooms
• Providing support to all users of the courts, for whom it may be their first time
• Filing
• Post room duties

• Good strong basic admin experience
• Good working knowledge of Microsoft Word, Excel and Outlook
• Excellent communication skills both written and verbal
• Ability to remain calm in potentially difficult situations
• Ability to remain professional at all times and converse with a variety of court users
• Excellent customer service skills

The pay rate is £12.21/hr for the first 12 weeks, increasing to £12.95/hr thereafter, and benefits include holiday pay and pension scheme. Full training will be given, starting you off with the basics as well as meeting and greeting. Once fully trained, you will then work in the Derby Courts.

Please apply online with your current CV in WORD format. Due to the high number of applications, we may not be able to respond to all applications.

You will be required to pass an Enhanced DBS check and provide details of 3 years of references.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

If you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex‑military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.