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Summer - Intern - Airport Customer Service; ACS

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Frontier Airlines
Seasonal/Temporary, Apprenticeship/Internship position
Listed on 2026-03-12
Job specializations:
  • Transportation
    Airport Staff & Aviation Operations
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: 2026 Summer - Intern - Airport Customer Service (ACS)

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What

We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel
friendly
and easy for our customers. To do this, we put a great deal of
care
into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be
pioneers
- we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves
down-to-earth
in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Who We Are

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What

Will You Be Doing?

The 2026 Spring Intern, Airport Customer Service (ACS) will have the opportunity to gain experience in airline operations at Frontier Airlines by supporting the Airport Customer Service (ACS) organization to improve operational performance and work with the ACS Directors to support 2026 initiatives. The intern will gain experience throughout ACS through assigned project work and on the job training.
This internship is for Summer 2026 6/1/2026 - 8/28/2026 based in Denver, CO.

Essential Functions
  • Training standardization and compliance management
  • Department Manual Updates
  • Update training materials
  • ACS Dashboard support
  • Audit reporting functions
Other Functions
  • Reduce printed materials for classes
  • Review, enhance and document ACS procedures
Qualifications
  • Fluent in both written and verbal communication skills
  • Bilingual (English and Spanish) is preferred
Knowledge,

Skills and Abilities
  • Strong oral, written and presentation communication skills
  • Must be able travel for extended periods of time and work weekends
  • Knowledge of Microsoft Products
  • Ability to proofread, strong attention to detail and ability to effectively manage and prioritize assignments
  • Lesson and curriculum planning skills
Equipment Operated

Competency and comprehensive knowledge of PC, fax, scanner, digital camera, video camera, general office equipment, LCD, copy machine and various industry standard printers (ticketing, baggage and telex)

Work Environment

Typical office environment adequately heated and cooled.

Must be flexible and willing to work long hours to accommodate training needs that may include nights, weekends, and holidays.

Physical Effort

Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently.

Supervision Received

Close Supervision:
The incumbent is assigned duties according to specified procedures and receives detailed instructions. Work is checked frequently.

Positions Supervised
  • None

Generally, not required.

Class Year

Interns ($ per hour)

Freshman

19.50

Sophomore

20.50

Junior

21.25

Senior

22.25

Graduate Program

24.25

Please note: this posting has a closing date of on or before 4/9/2026, midnight MT.

Workplace Policies

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Aff

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Aff

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Aff

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Aff

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Aff

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