Supervisor, Aircraft Appearance; Aviation

Supervisor, Aircraft Appearance (Aviation)

Job Category
:
Customer Service

Requisition Number
: SUPER
005147

• Posted :
  February 16, 2026
• Full-Time
• On-site

Showing 1 location

AtFrontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business.

We must also innovate and be pioneers- we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

The Aircraft Appearance Supervisor oversees the Aircraft Appearance department’s 24/7 day-to-day operations. This includes but is not limited to developing and supervising Aircraft Appearance Agents as well as outside vendors. (as described in the AAPM manual).

• Provide leadership, direction and on-the-job training to agents and coordinators.
• Coordinate and communicate agent work assignments based on the immediate and consistently changing need of the operation to ensure the proper placement of personnel and performance expectations.
• Assign and distribute workload to Aircraft Appearance Coordinators and Agents.
• Make independent decisions on agent work assignments and locations based on operational needs.
• Monitor employee performance and take corrective action as necessary.
• Evaluate daily manpower, assign work teams and ensure maximum coverage.
• Perform daily audits of regulated paperwork and Aircraft Cleans.
• Complete daily reporting thoroughly, accurately, and in a timely manner.
• Processing of department time and payroll.
• Analyze future flight schedules to assist in creating shift bids for department.
• Ensure adherence to airport and aircraft security regulations and report any violations and/or potential violations to management.
• Identify possibilities for operational improvements and communicate them to the Mgr, Aircraft Appearance.
• Monitor employee and aircraft safety and report any hazards or incidents to management.
• Ensure adherence to airport and aircraft security regulations and report any violations and/or potential violations to management.
• Serve as liaison between Frontier and contract cleaning in Frontier stations.
• Communicate effectively with various departments.
• Monitor and order supplies.
  Assist the flight crews, coordinators and agents when necessary.
  When operationally necessary, give “direct order” to agents refusing an assignment while maintaining professionalism and remaining calm.
  Performs other duties as assigned