Operations Supervisor

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

This role is responsible for directing the work of all station agents as they perform all aspects of the operation to include customer service operations, baggage services, and ramp services functions. Besides supervision you will be an integrated part of the operations process and perform some of the above tasks. Position requires heavy lifting, pushing, pulling, bending, stretching and frequent kneeling.

Adheres to all standards, procedures ensuring all work is performed safely and is supported by following established procedures and protocols.

• Oversee daily airport operations, including planning for gate changes,weather delays, crew connections, international arrivals/departures; ensuring rapid response to operational changes.
• Communicate effectively with internal departments, provide clear direction to staff, and ensure accurate dissemination of operational information.
• Lead, mentor, and train employees; participate in hiring, performance evaluations, disciplinary processes, and addressing employee concerns.
• Manage administrative tasks such as shift reports, timecard reviews/corrections, incident reports, and performance documentation.
• Conduct shift briefings, support baggage handling operations, and perform additional duties as assigned.

• Must be 18 years of age or older
• Possess and maintain valid US driver's license
• Pass all pre-employment testing including a drug screen, FBI background, Customs Seal, and employment history.
• Ability to proficiently read, write and speak English
• Must be available and flexible to work variable shifts including weekends and holidays
• Must have high school diploma or GED.
• Pay: $25.00 per hour
• Medical, Dental, and Vision insurance
• Paid Vacation
• 401K Savings Plan
• Employee Assistance Program
• Pet Discount Coverage and Pet Insurance Plan
• Uniform Provided
• $40.00 Monthly Bus/Train Voucher or Free Airport Parking

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs.

As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste. The employee occasionally works in high, precarious places.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.
Other tasks include digging and shoveling, such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 70lbs.

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.