General Manager – Club Volo, Denver

Overview

Job Type: Full Time
Reports to
:
National Lead, Club Volo / Facilities Management
Compensation: $70k - $80k base salary; variable compensation based on P&L performance, growth and operational KPIs of managed facilities

Volo Sports Arena is a dynamic indoor sports arena that blends active recreation, competition, and community into one vibrant destination. Featuring multi-use courts and flexible space for pickleball, volleyball, futsal, basketball, and more, the venue hosts leagues, tournaments, drop-in play, court rentals, and special events, creating year-round opportunities for players of all levels to connect, compete, and stay active. Our mission is to redefine genuine human interaction through sports, music, and play.

More than 450,000 users Coast to Coast leverage Volo to organize, meet, communicate and play within their community through fitness and social activities. Volo is a movement—for people and by people who want to connect more meaningfully with each other.

If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.

We’re looking for a commercially-minded General Manager to own end-to-end on-site sports and facility operations, sales & facility activation, and customer experience across 3 Club Volo sports facility complexes in Denver, CO, which are equipped with more than [50,000] square feet of multi-purpose indoor and outdoor space. The role will be initially focused on the successful launch of Volo Sports Arena, delivering Volo customers with a best-in-class sports product offering and driving growth & profitability at our newest facility.

The General Manager (GM) will serve as the senior leader responsible for the overall success, profitability, and reputation of Volo premier sports and hospitality venues in Denver, CO, including its recently built flagship location, Volo Sports Arena. This individual will own the Volo Sports Arena and South Broadway Club Volo P&Ls, and drive decision making across all aspects of venue operations, revenue generation, and on-site customer experience.

The ideal GM will combine a passion for sports and high-end hospitality with strong business acumen, ensuring seamless day-to-day operations while driving long-term growth through customer success, loyalty, sponsor ships, and other strategic partnerships across the local Denver market.

This role requires an entrepreneurial mindset, strong leadership, and proven ability to oversee customer and partner relations, along with back-office functions, including facility & contract management, vendor relations, and working with Volo’s Real Estate construction team for facility construction / maintenance. Finally, the General Manager will serve as the liaison between broader Denver City Operations, partnering with the City-level General Manager to optimize facility utilization and support revenue & profit growth across the Denver market more broadly.

If you thrive at the intersection of sports, hospitality, and community-building, and can move fluidly between high-level strategy and hands-on execution, this role is for you.

• Provide day-to-day oversight of facility operations, ensuring excellence in both sports programming and hospitality services
• Partner with local City team (operations, sports managers, customer experience) and the national team to implement scheduling, staffing, and inventory systems as needed
• Develop and implement Club Volo brand, experience, and operational standards across customer services, facility maintenance, food & beverage (as applicable), and event management
• Foster a culture of exceptional customer service, creating memorable experiences for players, guests, and corporate partners & sponsors
• Ensure compliance with all health, safety, legal, and licensing requirements

• Own and manage the full facility P&L, driving profitability and long-term financial sustainability
• Lead revenue-generating initiatives including sports programming, tournaments, daily play, 3rd party events, loyalty / membership,…