Principal Software Engineer

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$135,000 - $165,000 / year

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products helps our customers better manage their business, boost productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move Insur Tech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and a focus on customer success.

Our fast‑paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

As a Principal Software Engineer, you will shape and improve the experience of key Vertafore customers. You will work cross‑functionally across Vertafore, including Customer Support, Account Management, Product Management, and Product Development to guide customers and contribute to the growth of your team.

You will work with a fast‑paced, skilled team of business analysts, conversion engineers, developers and quality assurance engineers across multiple high‑profile projects with development responsibility of assigned projects. Much of your success in this role will depend on timely, clear, concise and effective verbal and written communication, as well as on developing solutions that fully meet customer expectations with minimal defects or rework.

Although not the primary duty compared to developing and supporting code, a software engineer at Vertafore also works directly with customers as part of a cross‑functional team. This requires you to be a proactive self‑starter, able to multi‑task in a fast‑paced environment, and service‑focused to nurture the customer experience. Additionally, you will be a mentor and consultant, and a customer champion within Vertafore.

• Innovates and writes clean code.
• Helps lead and mitigates the impact of technical decisions across the entire product.
• Coordinates with Experience Design and software development teams across the department in designing and implementing pragmatic and best‑fit solutions.
• Takes ownership of vision and development of technologies, infrastructure, and common components across our tech stack.
• Mentors other developers and teams.
• Fosters and develops a community of practice across the entire development organization.
• Evaluates and recommends tools, technologies and processes ensuring highest quality product platform.
• Provides support for existing products and develops new products.
• Contributes to defining and enforcing procedures, standards, and methodologies related to software development.
• Troubleshoots code problems quickly and efficiently.
• Interacts with customers to gather insights and translate technical concepts.
• Acts as a role model and mentors other team members technically and culturally.
• Leads, joins in, and shepherds teams through implementation goals, fostering best practices in code creation.

• Advanced communication and interpersonal skills, able to diffuse tension and drive productive conversation, internally and externally.
• Strategic problem solver, analytical, with critical thinking skills.
• An innate curiosity about how things work; proactively acquires new skills and learns new tools and technologies to troubleshoot complex issues.
• Able to define, communicate and ensure adherence to quality/technical team standards.
• Comfortable and effective at making decisions across the product that help long‑term maintainability, reuse, security, and performance.
• Must be able to work with global, distributed teams.
• In‑tune with high performance and high availability design/programming.
• Highly proficient with multiple database technologies.
• Strong in both design and implementation at an enterprise level.
• Must be able to work with and help non‑development departments communicate with development departments.
• Communicates clearly to explain and defend design decisions.
• Mentors, leads, and…