Senior Engineering Manager, Copilots

Dive in and do the best work of your career rney alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.

The Copilots Engineering team is responsible for developing and maintaining Machine Learning and AI solutions leveraging our Gradient Platform. This team is responsible for innovating in this new area to bring new AI based solutions to cloud infrastructure operations. Continuing with our mission of DO simplicity our customers look to DO for innovation to improve infrastructure engineering, workload performance, and system reliability while lowering costs.

Thus, building automations through DO’s Gradient Platform is imperative to keep our customers focused on developing their business.

We are seeking a highly motivated and skilled Senior Engineering Manager in US locations:
Austin, Boston, Denver, San Francisco Bay Area, and Seattle. You will play a critical role to ensure product experiences at all stages of the developers' journeys enable a DO-simple method to scale their business. You will join a team providing smooth operation of the AI solutions, providing technical support, managing operations, and driving efficiency through automation. This is an exciting opportunity to be a part of building a new team, developing in the new fast paced AI market, and making a significant impact on our company's growth.

• Lead a team of software engineers developing gRPC APIs, building AI agents, creating a platform for other Digital Ocean engineers to build agents, and operating production services.
• Develop efficient team methods to adroitly delivery value to our customers.
• Collaborate across the organization and consistently interface with UI, UX, customer success, marketing, and engineering teams.
• Develop Objectives and Key Results (OKRs) and utilize these Key Results to measure and report on the success of the team.
• Collaborate with product and engineering teams to define roadmaps to build the next generation of products for Digital Ocean’s customers.
• Review and give input on architectural system designs.
• Pair with leads on delivery of features, and resolutions of defects.
• Career coaching including performance assessment, and career development.
• Collaborate directly with customers to learn more about their jobs to be done and how Digital Ocean can better serve them.
• Escalation path for the product on-call rotation, and drive improvements post incidents.
• Technologies we use:
  Kubernetes, Go, gRPC, Kafka, SQL, Grafana, Prometheus, and Digital Ocean Gradient AI Platform.

• Experience building software used by 1000s of users.
• Integrate regular customer feedback into software development practices, and leverage customer feedback to drive features with a focus on always delivering value to Digital Ocean customers.
• Awareness and authentic interest in learning in areas such as Golang gRPC principles, infrastructure operations, large language models, and agentic solutions.
• Regularly give feedback to team members on wins, and areas to improve.
• Lead a team where individuals enjoy coming to work, know what needs to be done, and have the resources to get their job done.
• Efficiently manage the team to deliver value for users and the business.
• Identify issues impeding software development (across all phases of a service lifecycle from conception to maintenance) and collaborate with the team to resolve and improve.
• A commitment to delivering scalable reliable systems.
• Systems thinking.
• Strong opinions, weakly held.

• $164,000 - $205,000
• This is a remote role.

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world.
• W…