Intake and Discharge Coordinator, Veteran Services

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at‑risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well‑being, and stability of those it serves.

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma‑informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

The Intake and Discharge Coordinator facilitates the intake, discharge, and housing navigation of residents temporarily housed in Transitional Housing programs. This position reports to the Intake and Discharge Program Manager.

• Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

• Choice of HMO or PPO health insurance coverage options: full‑time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same‑and opposite‑sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem‑solving resource available to you and your household members.
• Dollar‑for‑dollar retirement plan matching contributions up to 5% of earnings with 3‑year vesting.
• Extensive paid time‑off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full‑time employees in their first year.

The effective date for your benefits will be the first of the month following your date of hire.

• Acts as the point person for the day‑to‑day operations Transitional Housing Intake and Discharge System; ensures smooth coordination of daily intake process receiving programs and property management.
• Responsible for the fidelity of the reporting system and tracking tools re: master list, HMIS and E.H.R.
• Utilizes personal phone or provided work cell if needed to field referrals from multiple points of entry.
• Understands contractual requirements and works with Program Manager to ensure Intake/Discharge Operations are meeting all targets.
• Identifies goals and strategies to better conduct integrated‑care and/or VA intake procedures, better serving the needs of homeless individuals.
• In collaboration with Program Manager, communicates all process changes in Intake/Discharge arena to other CCH Programs, Partner Agencies, Funders, and other community stakeholders.
• Partners with Program Manager to complete data delivery to the appropriate funding, such as City of Denver, MDHI, VA and other investors and community partners.
• Provides reports and updates to CCH Leadership as requested.
• Provides ongoing housing case management and navigation services in conjunction with case management staff.
• Performs other duties as assigned.

• Bachelor’s degree or relevant experience in a related field required. Experience may be substituted.
• Experience serving homeless community or public health sector preferred.
• Excellent organization skills and willingness to work flexibly under pressure.
• Must have a valid driver’s license.

$23.22 - $27.85 an hour

WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVANT YEARS OF EXPERIENCE

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or…