Case Manager & Intake Specialist
Listed on 2026-01-20
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Social Work
Community Health, Family Advocacy & Support Services, Mental Health
Job Description:
Case Manager & Intake Specialist
Job Title:
Case Manager / Intake Specialist
Reports To:
Harm Reduction Program Director
FLSA Status:
Full-Time, Non-Exempt
Pay Range: $24.00 - $26.00 per hour
Position SummaryThis position is a dual-role split equally between grant-funded support services and agency-wide intake coordination. The employee will spend 20 hours/week providing "Trauma-Informed Supportive Services" to unhoused individuals as defined by the Arapahoe County grant, and 20 hours/week managing the agency's intake and VI-SPDAT assessments.
Key Responsibilities- Target Population:
Provide trauma-informed supportive services specifically to unhoused individuals in Metro Denver. - Direct Service:
Maintain a caseload of grant-eligible participants, creating stability plans and navigating barriers to housing. - Grant Reporting:
Track and document specific data points required for the Arapahoe County Quarterly Reports, including:- Number of Arapahoe County residents served.
- Program impact measures and demographic data.
- Use of funds summaries.
- Deadlines:
Ensure all data is entered and ready for review prior to quarterly submission dates (April 15, July 15, Oct 15, Jan 15).
- Intake Coordination:
Serve as the first point of contact for new referrals, conducting initial screenings and safety assessments. - VI-SPDAT Administration:
Perform the VI-SPDAT (Vulnerability Index - Service Prioritization Decision Assistance Tool) to assess vulnerability and prioritize housing placements. - Documentation:
Ensure all intake paperwork is accurate and uploaded to the database within 24 hours of the appointment. - Referral Management:
Route eligible clients to the appropriate internal program (e.g., Housing, Employment, Therapy) based on assessment outcomes.
- Education:
Bachelor's degree in Human Services, Social Work, or related field (preferred). - Experience: 2+ years of case management experience.
- Required Skills:
- Proficiency in VI-SPDAT administration.
- Experience with data entry for grant reporting.
- Ability to work with unhoused populations using a trauma-informed approach.
The Empowerment Program is proud to be an equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, disability, gender identity or Veteran status.
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